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Call Tracking Center Home
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> Click here to log in to the Call Tracking Center
Calls/Solutions:
Track the status of problems your site reported to Softek Technical Support and submit your own "calls."
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Softek technical support can be contacted toll free via our Softek Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Email Contacts:
> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support
The Call Tracking Center will allow you to do the following functions:
- Report a New Case
- Review All Cases Assigned to Current User
- Review All Cases for this Location
- Search for a Case by Keyword(s)
- Search for a Case by ID
- Edit Your Own Contact information
> Click here to log in to the Call Tracking Center
> Click here to request access to the Call Tracking Center
> Need help? New to the Call Tracking Center? Click here to get started |
