SOFTEK
Support
Technical Support Home

Call Tracking Center Home

These pages require login authentication. Please contact us if you have trouble accessing restricted areas.

> Click here to log in to the Call Tracking Center

Calls/Solutions:
Track the status of problems your site reported to Softek Technical Support and submit your own "calls."

Softek technical support can be contacted toll free via our Softek Global Support Center:

  • North America: 1-800-66SOFTEK (1-800-667-6383)
  • Germany: 00-800-6676-3835
  • Ireland: 00-800-6676-3835
  • UK: 00-800-6676-3835
  • Italy: 00-800-6676-3835
  • All Other European Countries: +1 918-281-2623
  • Australia: 0011-800-6676-3835
  • Hong Kong: 001-800-6676-3835
  • Japan: 010-800-667-63835
  • Korea: 002-800-6676-3835
  • Philippines: 00-800-6676-3835
  • Other Countries: +800-66SOFTEK (+800-667-6383)
  • Alternate number: +1 918-281-2623
Email Contacts:

> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support

 

The Call Tracking Center will allow you to do the following functions:

  • Report a New Case
  • Review All Cases Assigned to Current User
  • Review All Cases for this Location
  • Search for a Case by Keyword(s)
  • Search for a Case by ID
  • Edit Your Own Contact information

> Click here to log in to the Call Tracking Center
> Click here to request access to the Call Tracking Center
> Need help? New to the Call Tracking Center? Click here to get started