SOFTEK Simplifying Storage Management
Home > Technical Support > Softek TDMF, Open Systems Edition
Products
  Partners
  Support
  News & Events
  Literature
Product Info Technical Support
[an error occurred while processing this directive]

Welcome to the Technical Support site for Softek TDMF, Open Systems Edition where we will provide you with links to information to help you maintain and support this product.

Softek TDMF, Open Systems Edition replicates data between compatible servers in real time across any TCP/IP network. It intercepts data blocks between the file system and volume manager (if one is present) and maintains a consistent copy of the data at a remote location. The unit of replication is a logical group, which is a set of logical or physical volumes in which write order integrity is maintained. This ensures that full data integrity is maintained for databases at all times.

Sophisticated recovery procedures are employed to ensure that data integrity and rapid re-synchronization takes place no matter what network or hardware failure occurs. This multi-level recovery ensures that the minimum amount of data is sent over the network to re-establish the replication.

Flexible configuration options mean that TDMF Open Systems Edition can be used for server consolidation (many to one), data broadcast (one to many), and load balancing (symmetrical). TDMF can also be used to create point in time copies of data that are co-ordinated with application events."

Softek has announced a new Replication and Migration strategy. Click here to see how this will affect you.

Worldwide Support

Softek technical support can be contacted toll free via our Softek Global Support Center:

  • North America: 1-800-66SOFTEK (1-800-667-6383)
  • Germany: 00-800-6676-3835
  • Ireland: 00-800-6676-3835
  • UK: 00-800-6676-3835
  • Italy: 00-800-6676-3835
  • All Other European Countries: +1 918-281-2623
  • Australia: 0011-800-6676-3835
  • Hong Kong: 001-800-6676-3835
  • Japan: 010-800-667-63835
  • Korea: 002-800-6676-3835
  • Philippines: 00-800-6676-3835
  • Other Countries: +800-66SOFTEK (+800-667-6383)
  • Alternate number: +1 918-281-2623

Please visit http://www.ibm.com/planetwide/ for world-wide numbers.

Email Contacts :

> Severity 1 problems:
   Report immediately by telephone to the Softek Global Support Center

   [More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
> More information about using the Softek FTP server

 

 
Call Tracking Center
Call Tracking is password protected.   Request an account for access.
Operating System and Version Support
Documentation
Downloads
Technical Alert Bulletins (TABs)
Technical Information Bulletins (TIBs)
Request an Account
How To Contact Technical Support
   
Indicates areas that are password protected.
   
  Notification Registry
Receive email notification when new support information is available for each product
   
  Product Registration
Register for the Softek Replicator Base Product
   
  Key Requests
Request New Keys
Request Replacement Keys
   
  Request More Information
Request More Information Form