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Welcome to the Technical Support site for Softek TDMF, Mainframe Edition where we will provide you with links to information
to help you maintain and support this product.
This storage management software provides continuous availability to support your enterprise's vital 24x7 operations by
reducing application downtime, recapturing previously scheduled outages, eliminating potential frustration and increasing the
satisfaction level of online customers, partners, vendors, employees working in different time zones.
Softek announced effective January 31, 2005 they will no longer provide technical support for
Softek TDMF, Mainframe Edition Version 3.1. To view our End of Service announcement and UPGRADE PATH, click here.
Softek announced effective January 31, 2005 they will no longer provide technical support for
Softek TDMF, Mainframe Edition Version 2. To view our End of Service announcement and UPGRADE PATH, click here.
Softek announced effective September 30, 2002 they will no longer provide technical support for
Softek TDMF, Mainframe Edition Version 1. To view our End of Service announcement and UPGRADE PATH, click here.
New to this site?
Go to the "How To's."
Technical Web Pages for customers currently using
Softek TDMF for z/OS
Softek Replicator for z/OS
Worldwide Support
Softek technical support can be contacted toll free via our Softek
Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Email Contacts :
> Severity 1 problems:
Report immediately by telephone
to the Softek Global Support Center
[More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
> More information about using the Softek FTP server
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