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Softek TDMF for z/OS Technical Support
Welcome to the Technical Support site for Softek TDMF, where we will provide you with links
to important information to help you maintain and support this product.
Softek TDMF is a vendor-independent data migration software solution created to ensure that
mission critical applications maintain 100-percent data availability during data movement,
increasing the satisfaction level of online customers, partners, vendors and employees.
It operates on any storage vendor equipment, regardless of manufacturer, providing the ability
to negotiate for new technology that best fits business needs. Such vendor independence allows you
to reduce your maintenance overlap costs between old and new storage both being on the floor.
New to this site?
Go to the "How To's."
What's New?
- Announcing general availability (GA) of
Softek TDMF for z/OS Version 5 Release 1.0
Highlights include:
- Support for z/OS V1.10 Operating System
- Extended Address Volumes (EAV)
- Increased Number of Systems
- Allows support for up to sixty-four systems, one Master system and up to sixty-three additional agent systems to be defined in a single TDMF session
- Improvements in ICKDSF innovation
- Dynamically detects the level of ICKDSF and its ability to perform its associated VTOC functions
- Improved GDPS/PPRC & Hyperswap support
- Interacts with GDPS/PPRC HyperSwap environments to minimize the amount of time that HyperSwap is not functional. HYPERSW OFF and HYPERSW ON commands are now automatically issued
- Source Disk overwrite, TDMFSECURE
- Provide a compliant source disk destruct feature that complies with the federal (or other) standards and requirements for overwriting
- VTOC Expansion
Click here to view Summary of Enhancements document.
Register for an upgrade to
Softek TDMF for z/OS Version 5.
Softek announced in September 2008 that effective March 1, 2009 they will no longer provide technical support for
Softek TDMF z/OS version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Softek announced in February 2007 that effective June 30, 2007 they will no longer provide technical support for
Softek TDMF z/OS below version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Technical Web Pages for customers currently using
Softek Replicator for z/OS
Softek TDMF, Mainframe Edition Versions 1, 2, or 3
Worldwide Support
Softek technical support can be contacted toll free via our Softek
Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Email Contacts :
> Severity 1 problems:
Report immediately by telephone
to the Softek Global Support Center
[More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
> More information about using the Softek FTP server
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Technical Support
