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Softek TDMF for z/OS Technical Support
Welcome to the Technical Support site for Softek TDMF, where we will provide you with links
to important information to help you maintain and support this product.
Softek TDMF is a vendor-independent data migration software solution created to ensure that
mission critical applications maintain 100-percent data availability during data movement,
increasing the satisfaction level of online customers, partners, vendors and employees.
It operates on any storage vendor equipment, regardless of manufacturer, providing the ability
to negotiate for new technology that best fits business needs. Such vendor independence allows you
to reduce your maintenance overlap costs between old and new storage both being on the floor.
New to this site?
Go to the "How To's."
What's New?
- Announcing general availability (GA) of
Softek TDMF for z/OS Version 4 Release 1.0
Highlights include:
- Support for z/OS V1.8 Operating System
- Unification of all Replicator Functions
- New Resource Manager component
- New Online Target Option for Point-In-Time replications
- Dynamic Changing of Number of Concurrent Volumes
- Migration of GDPS/PPRC HyperSwap controlled volumes
- Protection for EMC Devices Active in a Consistency Group
- Protection for EMC Devices Active with Symmetrix Remote Data Facility (SRDF)
- Click here to view Summary of Enhancements.
Softek announced in February 2007 that effective June 30, 2007 they will no longer provide technical support for
Softek TDMF z/OS below version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Register for an upgrade to
Softek TDMF for z/OS Version 4.
Technical Web Pages for customers currently using
Softek Replicator for z/OS
Softek TDMF, Mainframe Edition Versions 1, 2, or 3
Worldwide Support
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Softek technical support can be contacted toll free via our Softek
Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Email Contacts :
> Severity 1 problems:
Report immediately by telephone
to the Softek Global Support Center
[More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
> More information about using the Softek FTP server
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Technical Support
