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Softek TDMF Windows (IP) Technical Support Home
Welcome to the Technical Support site for Softek TDMF (IP). Here you will find answers to your frequently asked questions, links to platform specific maintenance information, and technical support contact information for your TDMF installation.

With TDMF Windows (IP) it's easy to migrate data over longer distances. Whether you need to upgrade to new storage hardware (from any vendor, to any vendor) or you need a more effective way to migrate data based on cost/performance, TDMF Windows (IP) provides the solution!

What's New?
Announcing general availability (GA) of Softek TDMF Windows (IP) Version 2.6.2.  Highlights include:

  • Support for WIndows 2008.
  • Support for 64 Bit Processors Intel Xeon and AMD Opteron.
  • Support for Microsoft Vista.
  • Email Alerting feature which allows Emails to be sent based on events that occur during a migration or replication.
  • Microsoft Certification; Driver signing.

Worldwide Support

Please visit http://www.ibm.com/planetwide/ for world-wide numbers.

Softek technical support can be contacted toll free via our Softek Global Support Center:

  • North America: 1-800-66SOFTEK (1-800-667-6383)
  • Germany: 00-800-6676-3835
  • Ireland: 00-800-6676-3835
  • UK: 00-800-6676-3835
  • Italy: 00-800-6676-3835
  • All Other European Countries: +1 918-281-2623
  • Australia: 0011-800-6676-3835
  • Hong Kong: 001-800-6676-3835
  • Japan: 010-800-667-63835
  • Korea: 002-800-6676-3835
  • Philippines: 00-800-6676-3835
  • Other Countries: +800-66SOFTEK (+800-667-6383)
  • Alternate number: +1 918-281-2623
Email Contacts:

> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support

 

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