Welcome to the Technical Support site for Softek TDMF (Transparent Data Migration Facility)! Here you will find answers to your frequently asked questions, links to platform specific maintenance information, and technical support contact information for your TDMF installation.

TDMF - Platform Specific Maintenance and Support
Please follow the link below for more specific maintenance and support information based on your TDMF operating system environment:
> UNIX
> UNIX/Linux (IP)
> Windows (IP)
> z/OS

Worldwide Support:

Softek technical support can be contacted toll free via our Softek Global Support Center:

• North America: 1-800-66SOFTEK (1-800-667-6383)
• Germany: 00-800-6676-3835
• Ireland: 00-800-6676-3835
• UK: 00-800-6676-3835
• Italy: 00-800-6676-3835
• All Other European Countries: +1 918-281-2623
• Australia: 0011-800-6676-3835
• Hong Kong: 001-800-6676-3835
• Japan: 010-800-667-63835
• Korea: 002-800-6676-3835
• Philippines: 00-800-6676-3835
• Other Countries: +800-66SOFTEK (+800-667-6383)
• Alternate number: +1 918-281-2623

> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support