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Softek Replicator for z/OS Technical Support
Welcome to the Technical Support site for Softek Replicator, where we will provide you
with links to information to help you maintain and support this product.
Softek Replicator is a versatile multi-platform data replication software solution that
enables local and off-site disaster recovery, advanced backup initiatives, storage consolidations and data migration.
Once Softek Replicator is installed, applications have complete access to source data
while replications are in progress, improving service levels and supporting your goals of
increasing revenues and growing market share through 24 x 365 operations.
New to this site?
Go to the "How To's."
What's New?
- Announcing general availability (GA) of
Softek Replicator for z/OS V3.R7
Highlights include:
- Support for z/OS V1.7 Operating System
- Improved Detection of Business Continuance Initiatives
- Incremental Backup Support via Offline Volume Access
- Improved Connectivity for Local/Remote Replication Sessions
- New Option for Deselecting System Participation
- Swap Support for XRC
- Variations of the XRC Support
- Click here to view Summary of Enhancements.
Softek announced in September 2008 that effective March 1, 2009 they will no longer provide technical support for
Softek Replicator z/OS version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Softek announced in February 2007 that effective June 30, 2007 they will no longer provide technical support for
Softek Replicator z/OS below version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Technical Web Pages for customers currently using
Softek TDMF, Mainframe Edition Versions 1, 2 or 3.1
Worldwide Support
Softek technical support can be contacted toll free via our Softek
Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Email Contacts :
> Severity 1 problems:
Report immediately by telephone
to the Softek Global Support Center
[More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
> More information about using the Softek FTP server
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Technical Support
