| Welcome to the Technical Support site for Softek EnView. In the world of pro-active end-user monitoring tools, the use of scripts is a "fact-of-life". Passive monitoring tools, of course, use agents to "watch" end-users work and report the results. To be "pro-active", on the other hand, end-user monitoring tools like Softek EnView require some scripting to continuously gather data in a 24/7 way that agent based "watching" simply can not.
Softek EnView EasyScript is a new "wizard-like" user interface tool.
EasyScript uses a standardized process to automatically create robust scripts including timing and error handling. With EasyScipt, new scripts can be produced in a quick and efficient manner allowing the system administrators to concentrate on their regular assignments.
Current GA release: Softek EnView 4.3
Support Notice: On November 14, 2005, Softek announced the following regarding EnView:
- Version 3.3: No new patches will be released for v3.3. Support terminates on March 31, 2006.
- Version 4.1.1: No new patches will be released after the GA of v4.3. Support terminates on September 30, 2006.
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What's New?
Worldwide Support
Softek technical support can be contacted toll free via our Softek Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Email Contacts:
> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support
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